Rethinking technical support !

We Are A Team You Can Rely On For Consistent Business Continuity And Support Across Broad Spectrum Of IT Business Continuity


Around the globe, for technical support benefit organizations, it has moved toward becoming right around a test to adapt up to the quickly evolving innovation, mounting activity costs and furthermore satisfying client desires in the meantime.

“And We Are A Team You Can Rely On For Consistent Business Continuity And Support Across Broad Spectrum Of IT Business Continuity”

How an IT company can survive :

  • 20% - Not able onboard Next Gen Technologies (Cloud, MSPs etc)
  • 10% - Less Customer Satisfaction as you are not able to support them properly
  • 4% - No proper helpdesk system
  • 26% - Spending too much for L1 Support and Early Responses
  • 15% - Lack of Technical expertise
  • 25% - Too much spending of Technical team.

As you can envision, awful technical help doesn't simply irritated buyers, it can likewise harm organizations that depend on that help to give administration to their very own customers. For instance, being not able discover answers to specialized inquiries while in the field can result in task delays or a total end in administration. If you’re tired of working poor technical support, you don’t have to settle.Here at DataGuard we're certified by and partnered with industry leaders.

Key qualities of exceptional technical help that we follow are an accumulation of fitting help tools, balanced technical help and a client driven business theory. Our technical support service help the sustenance of an administration, item or application for an end-client of the equivalent. Our expedient investigating strategies and tweaked arrangements get lifted consumer loyalty.

Our center concentration and qualities:

Openness

Provoke Service

Clear responsibility

Unwavering quality

Cost Effective Solutions

For each companies we provide individual care best practices and higher customer satisfaction levels. Our technical support help business owners to keep their operations run smoothly. We focus on online tech-support services to remotely access computers and other equipment or to provide or receive support via email, online chats or phone calls.

Remote Support

We have remote system and all around prepared server the board framework which supplies coordinated, protected and firm answers for system correspondence. In case you're a vast business with a sharp eye on expenses and planning, however you perceive the estimation of innovation as a key empowering influence for effectiveness, Dedicated help might be the best alternative for you. This alternative gives you boundless remote help for your end-clients, covering your PCs, servers and system

Shared Support

The financially savvy answer for nonstop remote technical support for little and medium organizations conveyed by our affirmed bolster authorities. The perfect answer for private ventures who need to keep up an elite IT framework while as yet keeping up power over tight spending plans, our mutual remote technical support administration can be completely custom fitted to suit the individual needs of your business. Numerous innovation issues today can be settled rapidly and cost-adequately by exploiting the intensity of remote IT Support. Our accomplished group of IT Support designers will have the capacity to remotely analyze and fix your IT issues, enhancing the speed of goals, lessening costs and guaranteeing that you and your group can stay cheerful and beneficial.

We will help you mitigate your IT risks and increase your team's satisfaction. Every business differs in its IT Support service requirements. We have always tailored our Support packages to ensure that the service required matches the budgets to hand. Our IT Support contracts are simple and comprehensive ensuring that there are no hidden costs. Our agreements cover online and remote assistance in hours, out of hours, 24 hour cover, complete outsourcing of your IT.